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September 29 2014

Webzen Volunteers: we want YOU!

Dear WEBZEN community,


Today, we at WEBZEN Dublin are proud to announce the kick-off of a fresh new system:


The WEBZEN Volunteer Program!


This program builds on our already existing Moderator program to add new layers of support for both the staff and most importantly, the players! All the while, delivering a unique opportunity to you who love the game, know the game and want to help out, and even gain some gaming industry experience while you’re at it!


The Webzen Volunteer Program will enable you to become involved with at least one of the following core game operation areas:


Customer Support

Use your unique game expertise to help players solve their most troubling game issues!


Quality Assurance

Test new expansions from your favorite WEBZEN titles, and even help refine brand new games!

Community Management (Moderator)
Help out our Community Managers with forum moderation, in-game activities and promoting good times on the WEBZEN Portal!


Do one or more of these positions tickle your fancy? Read on to check out fully detailed descriptions of each position!


 


Customer Support Volunteer


Do you take pride in helping out other players? Share your pride with us and become part of our Customer Support Volunteer team!


Do you:

  • …love to help your fellow human beings?
  • …know your game better than anyone else?
  • …enjoy sharing your knowledge?

Are you:

  • …over 18?
  • …available to contribute on a daily basis?
  • …eager to go the extra mile to get the job done right?

Then YOU just might have what it takes to join our WEBZEN Volunteer team as a CS Volunteer, and spread your game knowledge to the world!


Your duties in the Volunteer Customer Support program:

  • Helping fellow players via a brand new, dedicated support forum
  • Assisting Moderators in their forum-based duties

What’s in for YOU?

  • Gathering professional (albeit voluntary) experience in the gaming industry
  • Climbing the volunteer hierarchy through the ranks: Junior, Veteran & Senior
  • Being in touch with Moderators and official WEBZEN Dublin employees
  • Official, unique forum title
  • While the details will be shared with you openly soon, we can already say that each Mod & Volunteer position will come with unique signs of our appreciation for your support. These will depend on the game you choose to work on. Here are some particularly kick-ass potential rewards: Unique items for your character, or even get an NPC named after you!


 


 


Quality Assurance Volunteer


You are good at breaking things or even better in spotting what we broke? Let us know and become part of our Quality Assurance Volunteer team!


Do you:

  • …have great attention to detail?
  • …have a talent for breaking stuff?
  • …have the drive not to rest until everything works perfectly?

Are you:

  • …over 18?
  • …available to contribute on a daily basis?
  • …eager to go the extra mile to get the job done right?

Then YOU just might have what it takes to join our WEBZEN Volunteer team as a QA Volunteer, testing new content and squashing those notorious bugs!

Your duties as a Volunteer Quality Assurance tester:

  • Participating in tests on our new public test realms
  • Reporting bugs
  • Assisting Moderators in a dedicated QA-based subforum

What’s in for YOU?

  • Gathering professional (albeit voluntary) experience in the gaming industry
  • Climbing the volunteer hierarchy through the ranks: Junior, Veteran & Senior
  • Being in touch with Moderators and official WEBZEN Dublin employees
  • Official, unique forum title
  • While the details will be shared with you openly soon, we can already say that each Mod & Volunteer position will come with unique signs of our appreciation for your support. These will depend on the game you choose to work on. Here are some particularly kick-ass potential rewards: Unique items for your character, or even get an NPC named after you!

 

 


 


Moderator


Are you tough enough to become a Moderator?


Do you:

  • …have a sense of motivation, responsibility and attention towards the needs of others?
  • …have the ability to write a complete post with minimal grammar and spelling issues?
  • …know how to keep your cool in tense situations?

Are you:

  • …over 18?
  • …available to contribute on a daily basis?
  • …eager to go the extra mile to get the job done right?

Then YOU just might have what it takes to join our WEBZEN Volunteer team as a Moderator! Become the true middleground between the players and staff and maintain peace and justice on the forum!


Your duties as a Moderator:

  • Moderation of all forum sections across the WEBZEN Portal
  • Assisting Community Managers in game- and forum-based activities
  • Being an escalation point for Volunteers

What’s in for YOU?

  • Gathering professional (albeit voluntary) experience in the gaming industry
  • Being in touch with official WEBZEN Dublin employees
  • Official, unique forum title
  • Separate forum account with increased moderation rights
  • While the details will be shared with you openly soon, we can already say that each Mod & Volunteer position will come with unique signs of our appreciation for your support. These will depend on the game you choose to work on. Here are some particularly kick-ass potential rewards: Unique items for your character, or even get an NPC named after you!

 

 


 


We firmly believe that our new volunteer program will help us provide you with an improved service, while giving those interested the opportunity to not only gain solid experience in the gaming industry, but make a genuine impact on some of their favourite MMORPGs.


So help us help you and apply today!


Regards,
Your WEBZEN Team

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